Terms of Service
Mission Control is campaign software supplied by Oldman AI Solutions Inc. These terms apply to the campaign, candidate, party or agent operating it (the operator). Using the software means accepting them.
What the software does
Mission Control contacts voters on the operator’s behalf by text, phone, email and web chat, using an AI assistant answering from positions the operator has reviewed and approved. It records those conversations, tracks support and turnout, and schedules follow-up. The operator directs all of it and is responsible for what is sent.
The floor
Some things are conditions of use, not settings. An operator may not use this software to:
- Hide that the assistant is an AI. Every channel discloses it. Removing, obscuring or contradicting that disclosure is a breach of these terms.
- Impersonate the candidate or any other person. The assistant speaks for a campaign, never as an individual.
- Claim an office the candidate does not hold, or otherwise misdescribe the candidate’s standing.
- Contact anyone who has opted out. Opt-out is immediate, permanent, and survives a new list being loaded.
- Contact anyone outside permitted hours, or in breach of applicable election, telecommunications and privacy law.
- Send knowingly false statements about another candidate, or content that harasses, threatens or intimidates.
- Upload a list the operator has no lawful basis to use.
We may suspend an account immediately on evidence of any of the above. We would rather lose the customer.
Your data, your list
The operator owns its campaign records and remains accountable for the personal information it uploads, including having the right to use it. We process it to run the service and on the operator’s instructions. See the Privacy Policy.
Compliance is the operator’s
Election law, contribution rules, advertising registration, privacy obligations and calling rules vary by jurisdiction and change between elections. The software is built to make compliant operation the straightforward path, and it does not constitute legal advice. The operator is responsible for compliance in its own jurisdiction and should take its own advice.
What the AI assistant will and will not do
The assistant answers from approved positions and declines what it has not been given. It can be wrong, and an operator should not treat its output as a substitute for the candidate’s own words. Every conversation is visible in the console so the operator can see exactly what was said and correct it.
Availability
The service depends on third parties, including telephone carriers and AI providers, and none of them guarantees delivery. Messages can be delayed, filtered or blocked by carriers for reasons outside anyone here’s control. We do not promise uninterrupted service and operators running time-critical work, which is most campaigns, should plan accordingly.
Fees
Fees, term and usage allowances are set out in the written agreement with the operator. Third-party usage such as telephony and AI is charged as incurred where the agreement says so.
Ending it
Either side may end the engagement per the written agreement. On termination the operator may export its records, and we will delete or return them on instruction, keeping only opt-out records and anything we are required to retain.
Liability
To the extent the law allows, our aggregate liability is limited to the fees paid for the service in the twelve months before the claim, and we are not liable for indirect or consequential loss, including electoral outcomes. Nothing here limits liability that cannot lawfully be limited.
Governing law
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply in it.
Contact
Oldman AI Solutions Inc., Coaldale, Alberta, Canada.
greg@oldmanaisolutions.com